Technical Support - Microsoft Outlook 2002 Email Setup

By default access to RYA Online's e-mail accounts is via the webmail service through your web browser. You can however access your RYA Online e-mail account via a POP3 mail client.

Please Note that if you use a POP3 mail client to access your RYA Online e-mail account, you will only be able to send e-mail when you dial in to RYA Online's system direct. Due to the need for anti-spam rules (to stop unsolicited e-mail being relayed off our server) the RYA Online mail server will only accept e-mail for sending that comes from a valid IP address on the RYA Online system.

We do not supply and so therefore can not support Microsoft Outlook 2002 software, however we have compiled the following instructions to help you configure Microsoft Outlook 2002 to access your RYA Online e-mail account.

How to configure Outlook 2002 to check your RYA-Online e-mail
How to configure Outlook 2002 to leave a copy of the messages on the server

How to configure Outlook 2002 to check your RYA-Online e-mail

Outlook 2002 is an e-mail application, usually included with Microsoft Office XP. You can configure Outlook 2002 to check as many e-mail addresses as you like.

Start Outlook 2002.

Choose Email Accounts from the Tools menu. The Email Accounts window will open.

Fig 1

Select Add a new e-mail account and click Next.

On the Server Type screen, select POP3 and click Next.

Fig 2

The Internet E-mail Settings (POP3) screen will be displayed.

Fig 3

In the Your Name box,  type your name as you want it to appear in e-mails: Joe Bloggs

In the E-mail address box, type your Mistral e-mail address, bloggs@rya-online.net.

In the Incoming mail server (POP3)  box, type post.rya-online.net.

In the Outgoing mail server (SMTP)  box, type post.rya-online.net.

In the User Name box, type your Mistral username:  joebloggs.

In the User Name box, type your Mistral password:  password

Tick the Remember password option.

If you want to be sure that all the settings are correct, you can click Test Account Settings... and Outlook will attempt to connect to the mail servers specified.

Click Next.

Click Finish.

Fig 4

If you want to add another e-mail account to Outlook 2002, repeat the above procedure. If not, click Close.

How to configure Outlook 2002 to leave a copy of the messages on the server

When you retrieve your e-mail, Outlook 2002 copies each message from Mistral´s servers to your hard drive. By default, Outlook 2002 is configured to have all e-mail messages deleted from Mistral´s mail server after being downloaded to your computer. However, you can configure Outlook 2002 to leave your e-mail on the server. Outlook 2002 then keeps track of which messages it has already retrieved. This feature will allow you to check your e-mail from work, while leaving it on the server for later retrieval at home. Outlook 2002 also allows you to select a time duration for leaving mail on the server. Setting a duration is important if you have all of your e-mail clients configured to leave mail on server.

Choose Email Accounts from the Tools menu. The Email Accounts window will open.

Fig 5

Select View or change existing e-mail accounts and click Next.

Select the appropriate account and click the Properties button.

Click More settings and then select the Advanced tab.

Check the box for Leave a copy of messages on server. It is recommended to check the box for Remove from server after 5 day(s) box.

You can increase or decrease the amount of days your mail is left on the server. If you have Outlook 2002 set to remove mail from the server after 5 days and do not check mail for 14 days, the mail will stay on the server until you download it to your hard drive.

Fig 6

Outlook 2002 is now configured to leave mail on the server.