Technical Support - Outlook Express 5 & 6 Email Setup
By default access to RYA Online's e-mail accounts is via the webmail service through your web browser. You can however access your RYA Online e-mail account via a POP3 mail client.
Please Note that if you use a POP3 mail client to access your RYA Online e-mail account, you will only be able to send e-mail when you dial in to RYA Online's system direct. Due to the need for anti-spam rules (to stop unsolicited e-mail being relayed off our server) the RYA Online mail server will only accept e-mail for sending that comes from a valid IP address on the RYA Online system.
We do not supply and so therefore can not support Outlook Express software,
however we have compiled the following instructions to help you configure Outlook
Express to access your RYA Online e-mail account.
How to configure Outlook Express to check your RYA-Online e-mail
How to control sending and receiving e-mail from individual mailboxes
How to configure Outlook Express to leave a copy of the messages on the server
How to configure Outlook Express to check your RYA-Online e-mail
Outlook Express is an e-mail application included with Internet Explorer 5
and 6. When you installed Internet Explorer 5 or 6, it may have taken your
current e-mail settings to be used for Outlook Express. Therefore, Outlook
Express may already be configured with your Mistral e-mail configuration! If
it isn´t, or if you would like to add an e-mail address to Outlook Express,
follow the procedure below. You can configure Outlook Express to check as many
e-mail addresses as you like.
Start Outlook Express.
Choose Accounts from the Tools menu.
The Internet Accounts window will open.
Click the Mail tab. This will show you any e-mail accounts
that are currently set up in Outlook Express.
Click the Add button. A menu will pop up: choose Mail.
Fig 1
The Internet Connection wizard will appear to guide you
through a series of configuration steps for the e-mail address you want to
add.
In the Display name box, type your name as you want it
to appear in e-mails: Joe Bloggs. Click Next.
Fig 2
In the E-mail address box, type your Mistral e-mail address,
bloggs@rya-online.net. Click Next.
Fig 3
The E-Mail Server Names screen will appear.
Enter the following information:
| My incoming mail server is a |
POP3 |
| Incoming mail (POP3 or IMAP) server |
post.rya-online.net |
| Outgoing mail (SMTP) server |
post.rya-online.net |
Click Next.
Fig 4
The Internet Mail Logon screen will appear.
Click the first log on using radio button and enter the
following information:
| POP account name |
bloggs (your mistral user name) |
| Password |
mypassword (your mistral password) |
Click Next.
Fig 5
The Congratualtions window will appear.
Click Finish to complete the account setup.
Fig 6
How to control sending and receiving e-mail from individual mailboxes
When you set up an e-mail address in Outlook Express, you can select whether
to look for new messages for that mailbox when you click the Send
and Receive button. You can configure Outlook Express to check as
many e-mail addresses as you like.
Choose Accounts from the Tools menu.
The Internet Accounts window will open.
Click the Mail tab. This will show you any e-mail
accounts that are currently set up in Outlook Express.
Fig 7
Click the account (mailbox) you want to configure from the window
that pops up.
Click the Properties button.
Uncheck the Include this account when doing a full Send and
Receive box.
Fig 8
Click OK.
Click the Close button.Outlook will no longer check
that mailbox when the Send and Receive button is pressed.
To check a particular mailbox for new messages
If a mailbox is not checked automatically by the Send and Receive button,
choose Send and Receive from the Tools menu
and select the account you wish to check from the menu that pops up. Outlook
will check that mailbox for new messages.
How to send a message from particular mailbox
Unless you choose which mailbox to use when sending a message, Outlook
Express will send it using the default account (mailbox). To send using
a different account (mailbox) choose Send Message Using from
the File menu and choose the account (mailbox) you wish
to use from the menu that pops up. This option is only available from
the New Message window, or if you are replying to or forwarding a message.
How to configure Outlook Express to leave a copy of the messages on the server
When you retrieve your e-mail, Outlook Express copies each message from
mistral´s servers to your hard drive. By default, Outlook Express
is configured to have all e-mail messages deleted from mistral´s mail
server after being downloaded to your computer. However, you can configure
Outlook Express to leave your e-mail on the server. Outlook Express then
keeps track of which messages it has already retrieved. This feature will
allow you to check your e-mail from work, while leaving it on the server
for later retrieval at home. Outlook Express also allows you to select a
time duration for leaving mail on the server. Setting a duration is important
if you have all of your e-mail clients configured to leave mail on server.
Choose Accounts from the Tools menu.
The Internet Accounts window will open.
Click the Mail tab. This will show you any e-mail accounts
that are currently set up in Outlook Express.
Fig 9
Highlight your mistral e-mail Account and click Properties.
Select the Advanced tab.
Check the box for Leave a copy of messages on server.
It is recommended to check the box for Remove from server after 5 day(s) box.
You can increase or decrease the amount of days your mail is left on the
server. If you have Outlook Express set to remove mail from the server
after 5 days and do not check mail for 14 days, the mail will stay on
the server until you download it to your hard drive.
Fig 10
Click OK.
Outlook Express is now configured to leave mail on the server.
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