Technical Support - Outlook Express 4 Email Setup

By default access to RYA Online's e-mail accounts is via the webmail service through your web browser. You can however access your RYA Online e-mail account via a POP3 mail client.

Please Note that if you use a POP3 mail client to access your RYA Online e-mail account, you will only be able to send e-mail when you dial in to RYA Online's system direct. Due to the need for anti-spam rules (to stop unsolicited e-mail being relayed off our server) the RYA Online mail server will only accept e-mail for sending that comes from a valid IP address on the RYA Online system.

We do not supply and so therefore can not support Outlook Express software, however we have compiled the following instructions to help you configure Outlook Express to access your RYA Online e-mail account.

How to configure Outlook Express to check your RYA-Online e-mail
How to control sending and receiving e-mail from individual mailboxes
How to configure Outlook Express to leave a copy of the messages on the server

How to configure Outlook Express to check your RYA-Online e-mail

Outlook Express is an e-mail application included with Internet Explorer 4.0. When you installed Internet Explorer 4.0, it may have taken your current e-mail settings to be used for Outlook Express. Therefore, Outlook Express may already be configured with your Mistral e-mail configuration! If it isn´t, or if you would like to add an e-mail address to Outlook Express, follow the procedure below. You can configure Outlook Express to check as many e-mail addresses as you like.

Start Outlook Express.

Choose Accounts from the Tools menu. The Internet Accounts window will open.

Click the Mail tab. This will show you any e-mail accounts that are currently set up in Outlook Express.

Fig 1

Click the Add button. A menu will pop up: choose Mail.

The Internet Connection wizard will appear to guide you through a series of configuration steps for the e-mail address you want to add.

The Your Name screen will appear.

Enter your name as you want it to appear in e-mails: Joe Bloggs. Click Next.

Fig 2

The Internet E-mail Address screen will appear.

Enter your mistral e-mail address, bloggs@rya-online.net. Click Next.

Fig 3

The E-Mail Server Names screen will appear.

Enter the following information:

Click Next.

Fig 4

The Internet Mail Logon screen will appear.

Click the first log on using radio button and enter the following information:

Click Next.

Fig 5

The Friendly Name window will appear.

Type in a friendly name that will help you remember this e-mail account (such as mistral Mail) or use the default it gives. Click Next.

Fig 6

The Choose Connection Type window will appear.

Choose the third option:

If you connect to mistral through your modem, click the Connect using my phone line button.

If you are connecting to a mail server other than Mistral via your office network (LAN), click the Connect using my local area network (LAN) radio button. Note: You cannot use Mistral´s mail server (post.rya-online.net) for outgoing mail if you are connecting in this fashion. Talk to your local network administrator for an outgoing mail server you can use on your LAN.

If you wish to connect to Mistral manually before you open Outlook Express, choose the I will establish my Internet connection manually radio button.

Fig 7

Click Next. The Congratulations screen will appear.

Fig 8

Click Finish.

If you want to add another e-mail account to Outlook Express, repeat the above procedure. If not, click Close.

How to control sending and receiving e-mail from individual mailboxes

When you set up an e-mail address in Outlook Express, you can select whether to look for new messages for that mailbox when you click the Send and Receive button. You can configure Outlook Express to check as many e-mail addresses as you like.

Choose Accounts from the Tools menu. The Internet Accounts window will open.

Click the Mail tab. This will show you any e-mail accounts that are currently set up in Outlook Express.

Fig 9

Click the account (mailbox) you want to configure from the window that pops up.

Click the Properties button.

Uncheck the Include this account when doing a full Send and Receive box.

Fig 10

To check a particular mailbox for new messages

If a mailbox is not checked automatically by the Send and Receive button, choose Send and Receive from the Tools menu and select the account you wish to check from the menu that pops up. Outlook will check that mailbox for new messages.

To send a message from a particular mailbox

Unless you choose which mailbox to use when sending a message, Outlook Express will send it using the default account (mailbox). To send using a different account (mailbox) choose Send Message Using from the File menu and choose the account (mailbox) you wish to use from the menu that pops up. This option is only available from the New Message window, or if you are replying to or forwarding a message.

How to configure Outlook Express to leave a copy of the messages on the server

When you retrieve your e-mail, Outlook Express copies each message from Mistral´s servers to your hard drive. By default, Outlook Express is configured to have all e-mail messages deleted from Mistral´s mail server after being downloaded to your computer. However, you can configure Outlook Express to leave your e-mail on the server. Outlook Express then keeps track of which messages it has already retrieved. This feature will allow you to check your e-mail from work, while leaving it on the server for later retrieval at home. Outlook Express also allows you to select a time duration for leaving mail on the server. Setting a duration is important if you have all of your e-mail clients configured to leave mail on server.

Choose Accounts from the Tools menu. The Internet Accounts window will open.

Click the Mail tab. This will show you any e-mail accounts that are currently set up in Outlook Express.

Fig 11

Highlight your mistral e-mail Account and click Properties.

Select the Advanced tab.

Check the box for Leave a copy of messages on server. It is recommended to check the box for Remove from server after 5 day(s) box.

You can increase or decrease the amount of days your mail is left on the server. If you have Outlook Express set to remove mail from the server after 5 days and do not check mail for 14 days, the mail will stay on the server until you download it to your hard drive.

Click OK.

Outlook Express is now configured to leave mail on the server.